Confirmed Sales Customer
"Confirmed Sales Customer" means that this consumer has been verified as having purchased a vehicle from Andrews Cadillac.
Confirmed Service Customer
"Confirmed Service Customer" means that this consumer has been verified as having serviced their vehicle at Andrews Cadillac.
Aug 4, 2013
Posted 218 days ago
The air conditionner on my SRX was not...
The air conditionner on my SRX was not working even though I had brought it in for the same problem a month before. The problem was analyzed and it was determined that I needed a new compressor. Edwina handled the problem and gave me a credit for the previous work. Once the air conditioner was fixed, I brought in my XTS for regular service. During this service visit severe damage was found on the inside of the left, front tire, something that I would not ever have known about. This alleviated a potentially dangerous situation. The tire was replaced while I was out of town and the car was washed and ready when I returned. Edwina kept me informed throughout the entire process. I really appreciated the care and attention that I received in the service of both cars. Thanks so much to Edwina and Andrews Cadillac. Terry Deaton